Shipping policy

At MAESEAS, we take pride in delivering science-backed, clean skincare straight to your door. Here’s everything you need to know about shipping times, costs, and tracking for your order.


HOW WE CALCULATE DELIVERY TIME


Your total delivery time includes:

  • Processing & Fulfillment – Preparing your order for shipment
  • Shipping Time – The time it takes to reach you


Because we prioritize fresh, high-quality skincare, our fulfillment time depends on your order size:


Processing & Fulfillment Times:

  • 1 - 10 products → 2 business days
  • 11 - 100 products → 7 business days
  • 100+ products → 12 business days


Shipping Time:
Once your order is processed, we ship from our regional fulfillment centers:

  • EU & UK Orders → Shipped from Europe
  • US Orders → Shipped from United States


Estimated Standard Shipping Times:

Region

Delivery Time

United States

2 - 5 business days

United Kingdom

4 - 7 business days

European Union

1 - 11 business days (varies by country)


Cost: Calculated at checkout based on your order’s weight & destination.


Need It Faster? Express Shipping Available!

For urgent orders, we offer express shipping at checkout.


Estimated Express Shipping Times:

Region

Delivery Time

United States

1 - 2 business days

United Kingdom

1 - 2 business days

European Union

1 - 2 business days (varies by country)


Cost: Calculated at checkout based on your order’s weight & destination.


ORDER TRACKING & SUPPORT

Once your order ships, you’ll receive a tracking number via email so you can follow your package in real time.


Need help? Our support team is always here! Email us at info@maeseas.com for any shipping-related questions.


Track your order anytime using the link in your email.


SHIPPING COSTS & PRICING UPDATES

MAESEAS is committed to offering fair, transparent shipping rates. However, shipping prices may change due to carrier fees, fuel costs, or other factors.


For the latest rates, check our website or contact our team. We’ll always notify you of any major changes.


Duties & Taxes

Depending on your location, additional customs duties or taxes may apply upon delivery.


Important Notes:

  • These costs are determined by your country and are paid by the recipient.
  • MAESEAS is not responsible for these charges and cannot offer refunds for them.


If you’re unsure whether duties apply, we recommend checking with your local customs office before ordering.


QUESTIONS? WE’RE HERE TO HELP!

For any shipping or order questions, reach out to info@maeseas.com—we’re happy to assist.

Thank you for choosing MAESEAS—where science meets clean beauty.